Terms of service

Thermora — Terms of Service
These terms govern your use of thermora.online (the "Site") and any purchase made through it. By placing an order, you agree to these terms.

1. About us
Thermora Scarf is operated from 53 Clodeshall Road, Birmingham, B8 3SG, United Kingdom. You can contact us at inquiries@thermora.online.

2. Products
We make every effort to display our products, including colours and descriptions, as accurately as possible. Slight variations may occur due to screen settings or manufacturing. All products are subject to availability.

3. Pricing and payment
All prices are listed in GBP (£) and include applicable UK VAT where required. We reserve the right to change prices at any time; the price charged will be the price displayed at the time you place your order. Payment is processed securely at checkout.

4. Orders and acceptance
Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order after payment, you'll receive a full refund.

5. Shipping
See our Shipping Policy for delivery times and costs. Ownership of goods passes to you once full payment is received and the item has been dispatched.

6. Returns
See our Return and Refund Policy for full details on your right to cancel and return items.

7. Intellectual property
All content on this Site — including text, graphics, logos, and images — is owned by or licensed to Thermora Scarf and may not be reproduced without permission.

8. Limitation of liability
To the fullest extent permitted by law, Thermora Scarf is not liable for any indirect or consequential loss arising from your use of this Site or our products. Nothing in these terms limits liability for death, personal injury caused by negligence, or fraud.

9. Changes to these terms
We may update these terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the updated terms.

10. Governing law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact
Questions about these terms? Email inquiries@thermora.online.